At Discover Travel Routes, we are committed to providing you with a seamless and efficient shopping experience. This Shipping Policy outlines how we handle shipping, delivery times, costs, and related matters for physical products purchased through our website.

1. Order Processing

• All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.
• In case of high order volumes or unforeseen delays, processing times may be extended. We will notify you of any significant delays.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on your location and the size/weight of your order. We offer several shipping options:

• Standard Shipping: Delivery within 5-7 business days.
• Express Shipping: Delivery within 2-3 business days.
• Overnight Shipping: Delivery the next business day for orders placed before [Insert Time].

Delivery times are estimates and may vary based on your location, the shipping provider, or any external factors like customs delays.

3. International Shipping

We offer international shipping to many countries. Shipping fees, taxes, and delivery times for international orders will be calculated and displayed at checkout.

Please note that international orders may be subject to import duties, taxes, or customs fees imposed by your destination country. These charges are the responsibility of the recipient and are not included in the shipping costs displayed at checkout.

4. Order Tracking

Once your order has shipped, you will receive an email with your tracking number and instructions for tracking your package. You can monitor the status of your delivery via the carrier’s website.

5. Shipping Restrictions

Some products may be subject to shipping restrictions based on destination or carrier policies. Certain items (e.g., oversized, fragile, or hazardous materials) may not be eligible for standard shipping or international delivery.

If a product in your order cannot be shipped to your location, we will contact you with alternative shipping options or issue a refund for that item.

6. Delivery Issues

a) Lost or Stolen Packages:

• Discover Travel Routes is not responsible for lost or stolen packages after delivery has been confirmed by the carrier. Please contact the shipping carrier directly to resolve such issues.

b) Incorrect Shipping Information:

• If you provide incorrect shipping details, you may be charged for the cost of reshipping the order. Please double-check your shipping information at checkout to avoid delays or delivery errors.

7. Damaged or Defective Items

If your order arrives damaged or defective:

1. Please contact us immediately with your order number, photos of the damaged product, and a description of the issue.
2. We will review the case and arrange for a replacement, exchange, or refund, depending on the situation.

8. Order Modifications or Cancellations

If you need to modify or cancel your order, please contact us as soon as possible. Once your order has shipped, we may be unable to make changes.

9. Changes to this Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Changes will take effect immediately upon posting on our website, and the effective date will be updated accordingly.

10. Contact Us

For any shipping-related inquiries, please contact us at
[email protected]